Terms of Service

The terms and conditions for using the 4Wheel BWP platform.

Last Updated: August 12, 2026

1.Acceptance of Terms

These Terms of Service ("Terms") govern your use of the 4Wheel BWP platform and all related services (the "Service") provided by 4Wheel BWP ("we", "us", or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2.Eligibility

You must be at least 18 years of age to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement and that the information you provide during registration is accurate and complete.

You must have the legal authority to enter into a binding agreement. If you are using the Service for a business, you represent that you are authorized to act on behalf of that business.

3.Account Registration

To use the Service, you must register for an account by providing your name, email address, and a password. During registration, you must accept these Terms and our Privacy Policy. Your acceptance is recorded with a timestamp and the version of the Terms and Privacy Policy you agreed to.

After registration, we will send a one-time verification code (OTP) to your email address. You must verify your email address before you can access the Service. This step helps protect your account and ensures that we can reach you with important account notifications.

You are responsible for maintaining the accuracy of your account information and for keeping your password confidential. You must not share your account credentials with unauthorized individuals.

4.Account Security

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.

We may require additional verification (such as email OTP) to confirm your identity before granting access to your account. You agree to cooperate with these verification procedures.

5.Business Information

The Service is designed for rent-a-car businesses. You may enter information about your business, including your company name, vehicle fleet, rental rates, and operational preferences. You are responsible for the accuracy of the business information you enter and for ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction.

You retain all ownership rights to the business data you enter into the Service. We do not claim ownership of your vehicles, bookings, customer records, or any other data you create or upload.

6.Subscription Plans

The Service is offered in three subscription tiers: Starter, Professional, and Enterprise. Each plan includes different features and capacity limits. The current pricing and features for each plan are displayed on our pricing page.

We reserve the right to modify our subscription plans, features, and pricing at any time. Changes to pricing will take effect at the start of your next billing cycle. We will notify you of any material changes to plan features before they take effect.

7.Pricing and Billing

By subscribing to a paid plan, you agree to pay the applicable fees on a recurring basis (monthly or annually, depending on your selection). Payments are processed by our third-party payment provider, Stripe.

Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.

Annual subscriptions include a discount compared to monthly billing. The discount amount is displayed on the pricing page and may change over time. The discount applicable at the time of your subscription purchase will remain in effect for the duration of that billing cycle.

All fees are non-refundable except where required by law. If you believe you have been charged in error, contact us within 30 days of the charge.

8.Free Trials and Demos

We may offer free trials or product demonstrations from time to time. The terms of any free trial or demo will be communicated to you at the time it is offered. Free trials are limited in duration and feature availability.

You are not required to provide payment information to request a demo. A demo allows you to explore the Service with our team before committing to a subscription.

9.Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Infringe on the intellectual property rights of others
  • Upload or enter data that is unlawful, harmful, or fraudulent
  • Attempt to gain unauthorized access to other customers' data or systems
  • Interfere with or disrupt the Service or servers used to provide it
  • Use the Service to store data unrelated to your rental business operations
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send unsolicited communications or spam

10.Customer Responsibilities

As a customer, you are responsible for:

  • Entering accurate data for your vehicles, bookings, customers, and payments
  • Maintaining backups of any critical business information
  • Managing access to your workspace for your staff members
  • Complying with all laws applicable to your rental business
  • Ensuring that customer information you enter complies with applicable privacy laws
  • Paying all applicable subscription fees on time

11.Vehicle and Booking Data

The Service allows you to manage your vehicle fleet and rental bookings. You are responsible for the accuracy of all vehicle information, rental rates, booking details, and scheduling data you enter. We are not responsible for errors in your data or for business decisions made based on data you have entered.

Your vehicle and booking data is stored in your isolated workspace and is not accessible to other customers. See our Privacy Policy for details on data isolation and storage.

12.Payment Responsibilities

The Service allows you to record payments received from your customers and track outstanding balances. These records are for your internal bookkeeping and do not constitute payment processing. We do not collect, process, or transmit payments from your rental customers.

You are responsible for collecting payments from your customers through your own payment methods. The Service only helps you track and record those payments for your records.

13.Service Availability

We strive to maintain high availability for the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We will make reasonable efforts to minimize downtime and to notify you of scheduled maintenance.

We are not liable for any downtime, data loss, or business interruption resulting from Service unavailability.

14.Software Updates

We may update, modify, or enhance the Service at any time without prior notice. Updates may include new features, bug fixes, performance improvements, or changes to the user interface. We will make reasonable efforts to ensure that updates do not negatively impact your data.

Some updates may require you to adjust your workflow or settings. We will provide documentation or notifications for significant changes that affect how you use the Service.

15.Intellectual Property

The Service, including its software, design, features, and branding, is owned by 4Wheel BWP and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission.

These Terms do not grant you any rights to our trademarks, logos, or other brand elements.

16.User Content and Data

You retain ownership of all data you enter into the Service, including vehicle records, bookings, customer information, and payment logs. We do not claim ownership of your business data.

You grant us a limited license to host, store, and process your data as necessary to provide the Service to you. This license is non-exclusive and terminates when you delete your data or close your account.

You are responsible for ensuring that you have the right to enter any data you upload, including customer contact information and driver details, and that your use of such data complies with applicable privacy laws.

17.Data Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By accepting these Terms, you also acknowledge that you have read and agreed to our Privacy Policy.

18.Account Suspension

We may suspend or restrict access to your account if:

  • You violate these Terms or our Acceptable Use policy
  • Your account poses a security risk to the Service or other customers
  • You fail to pay applicable subscription fees
  • We are required to do so by law or legal process

We will make reasonable efforts to notify you before or promptly after suspending your account, except where prohibited by law or where immediate action is necessary to protect the Service or other customers.

19.Account Termination

You may terminate your account at any time by contacting us. Upon termination, your access to the Service will be disabled, and your data will be deleted according to our data retention policy (see our Privacy Policy).

We may terminate your account if you violate these Terms, if your account remains inactive for an extended period, or if we discontinue the Service or a particular plan. We will provide notice where reasonably possible.

Upon termination, all subscriptions end, and no further fees are charged. Fees already paid are non-refundable except where required by law.

20.Limitation of Liability

To the maximum extent permitted by law, 4Wheel BWP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of or inability to use the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim.

This limitation applies even if we have been advised of the possibility of such damages.

21.Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your specific requirements.

You are solely responsible for the accuracy of the data you enter and for any business decisions made based on that data. We do not warrant the accuracy, reliability, or completeness of any reports or analytics generated from your data.

22.Indemnification

You agree to indemnify and hold 4Wheel BWP harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

23.Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and, where appropriate, sending a notification to your registered email address.

The "Last Updated" date at the top of this page indicates when the Terms were last revised. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

24.Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [Jurisdiction to be provided].

If specific jurisdiction information is not provided above, the governing law and dispute resolution venue shall be determined based on the applicable laws in your region at the time a dispute arises.

25.Contact Information

If you have questions or concerns about these Terms, please contact us at:

4Wheel BWP
Email: [To be provided]
Website: 4wheelbwp.com

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